Last Updated: [12/07/2025]
Ross & Morgan Partners (“we”, “us”, or “our”) is committed to protecting your privacy and ensuring that your personal data is handled in a safe and responsible way.
This policy explains how we collect, use, and share your information when you engage with us, including through our website, social media, advertising campaigns, and lead forms.
1. Who We Are
Ross & Morgan Partners is an independent marketing consultancy providing advertising and lead generation services for commercial property owners. We are the Data Controller for the purposes of data protection law.
2. What Information We Collect
We may collect and process the following information:
Your name, email address, phone number, and business details.
Property information you provide for marketing purposes.
Enquiries or messages you send us.
Data collected via cookies when you visit our website (see Section 8).
Information submitted through Meta (Facebook and Instagram) advertising forms.
3. How We Use Your Information
We use your data to:
Provide our marketing services to you.
Contact you about your campaigns.
Send you updates, reports, and relevant materials.
Pre-qualify and deliver buyer enquiries to you.
Improve our services and advertising performance.
Comply with legal obligations.
4. How We Share Your Information
We may share your information with:
Service providers who help us operate our business (e.g., Meta Ads Manager, email providers, CRM software).
The property owner (if you are a buyer submitting an enquiry) so they can contact you directly.
Regulators or law enforcement if required by law.
We will never sell or rent your personal information to third parties.
5. How We Store and Protect Your Information
Your data is stored securely using industry-standard technical measures and access controls.
We only keep your information as long as necessary to fulfil the purposes set out in this policy or as required by law.
6. Your Rights
Under UK and EU data protection laws, you have the right to:
Access the personal data we hold about you.
Request correction of any inaccurate information.
Request deletion of your data in certain circumstances.
Object to or restrict processing of your data.
Request transfer of your data to another service provider.
If you wish to exercise any of these rights, please contact us using the details below.
7. How to Contact Us
If you have questions about this policy or how we handle your data, please contact:
Ross & Morgan Partners
Email: [email protected]
If you are not satisfied with our response, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO): www.ico.org.uk
8. Cookies and Tracking
Our website uses cookies to:
Analyse site usage.
Improve user experience.
Deliver relevant advertisements.
You can set your browser to refuse some or all cookies or to alert you when websites set or access cookies.
9. Updates to This Policy
We may update this policy from time to time. Any changes will be posted on this page, and where appropriate, notified to you by email.